FAQ'S
Why should we outsource our billing?
By outsourcing your billing, you enable yourself and your staff to focus on what you do best—treat patients. You can forget about training and retraining staff. There’s no billing downtime or delays due to vacation or sick days. Billing-related telephone and postage costs are eliminated. And since outsourcing reduces your staffing needs, it reduces your practice’s payroll and cost of benefits.
Why should we choose GMMB?
At GMMB we know how to get claims paid quickly and what to do when a problem arises. Our experienced staff monitors governmental and business practices to educate clients of any changes in reimbursement patterns. We stay abreast of governmental regulations as well as changes and challenges in the health care insurance industry through membership in trade associations and by attending seminars given by Medicare, Blue Cross/Blue Shield, and other major insurers.
What services does GMMB provide?
GMMB offers a full range of patient accounting services, from posting and mailing bills to establishing efficient accounts receivable operations and providing clients with customized financial reports. We respond quickly to clients’ needs and inquiries, monitoring their accounts to identify opportunities for improvement. We can also review client fee schedules to ensure that they have kept pace with current standards and are, thereby, maximizing income.
What insurance companies does GMMB work with?
GMMB works with all major carriers, both private and public including Medicare, Medicaid, and other major insurers.
Can GMMB process paper claims?
Yes, GMMB will identify any claims that cannot be filed electronically (because the carrier does not accept electronic claims or because the claim requires a nonelectronic attachment) and process such as paper claims.
Does GMMB answer patient inquiries about claims?
Absolutely. GMMB represents itself to your patients as your “Billing Department,” which is the most effective means of collecting fees and ensuring that billing inquiries are directed to us, your billing experts. You can rest assured that your patients will always be treated with courtesy, and that their privacy will be respected.
How does GMMB ensure patient privacy?
Everyone at GMMB has received HIPAA training. Accordingly, we protect and preserve the confidentiality of all patient billing and collections information.
How does our office provide information to GMMB?
You can send us information by e-mail, fax, regular mail, Federal Express, or UPS. Alternatively, for practices within the vicinity of Ocean
County, New Jersey, we can establish a pick-up and delivery schedule.
Do insurance payments to our practice go through GMMB?
No, all payments are sent directly to you, just as if you were processing your own claims. Your office pays GMMB on a schedule determined at contract signing.
How do we sign up?
Please complete and email our contact form and we will contact you to set up a meeting to outline procedures and exchange necessary information.